A 99.9% Server Uptime
The major advantage of creating your very own shared web hosting platform is that you do not need to worry about compatibility issues – you set up a special set of software tools in such a way as to be compatible with a specific set of hardware elements. The outcome is something way more stable and dependable, because there are much less potential chances of failure. We’ve set up our cloud hosting system using tried and trusted hardware elements as well as a heavily modified version of Security–Enhanced Linux so as to create an absolutely safe home for your own web sites.
For this reason, with each of our shared web hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you wish to offer an enterprise–level web hosting service, you can barely count on the default network configuration in a datacenter. We’ve built our own custom internal network in an attempt to ensure a supersonic connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you choose: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your money at risk, you can’t feel really secure. That is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel happy with our web hosting service or in case you would like to use an even more powerful hosting solution, such as a VPS plans or even a dedicated web hosting plans – we’ll give you your money back in full, without secret fees or refund charges.
24/7 Technical Support
We have cautiously handpicked each individual member of our 24x7 support staff to make certain that we can offer you the very best support you can possibly get. Each one of our technical support engineers has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. And they’re available to you 24x7 – you can get in touch with them at any moment and they’ll respond to you as soon as possible.
Their average support ticket response time is well under 20 minutes, whereas with many other hosting companies you need to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to in under one hour.