Many persons who begin using their 1st hosting account, or change companies, typically have inquiries with respect to how certain things are performed or experience problems when setting up different things like e-mails, site settings, etc. That’s the reason why, some web hosting companies have prepared documentation with frequently asked questions and problems so as to help their clients get info swiftly and easily. Consequently, the tech support team members can dedicate more time to real issues that certain customers may be experiencing, since the solution for the minor things will already be available on the web and clients will be able to fix them without getting in touch with the customer support team. Having comprehensive documentation is essential, particularly for new users without any prior experience whatsoever, since the hosting service involves a huge amount of functions and many people can get baffled about what to do. A good information repository can both help you execute the operations that you want and discover how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
If you order a shared web hosting account from our company, you’ll be able to access our elaborate online documentation where you will find info about just about everything connected to our web hosting solutions. The topics vary from how to set up an email account on your phone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-comprehend fashion and offer thorough guides on how to complete a specific task within your Hepsia Control Panel. You can also find information that’s not directly connected to Hepsia, for instance one that concerns Internet apps on your computer. The complete list of articles will be available in the Control Panel’s Help section, but the ones that are related to a particular section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you’ll be able to find out pretty much everything connected to your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an in-depth knowledge base for all our current and prospective clients, so in case you buy a semi-dedicated server account through us, you will be able to find any info that you require at any moment. We have a host of educative help articles, which will help you understand better what is going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our detailed tutorials will help you accomplish anything you want – unzip an archive, import a MySQL database, forward a domain name, and so on. In addition, we also have troubleshooting guidelines, which will allow you to find out what causes a given problem and the probable solutions for it. If you cannot send email messages or your domain returns a 500 Internal Server Error message, for instance, you can refer to our knowledge base and correct the problem immediately. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.