When your website hosting service provider supplies live chat support, you will be able to talk with a representative in real-time and learn helpful information or get an issue resolved in a timely manner. The main advantage of using chat rather than calling to talk to a live person is that you'll need only a computer with access to the world wide web, which means that you will not pay any charges in the event that you are in a different country or state. What's more, it will be a lot easier to copy and paste info for instance domain names, usernames or error messages i.e. details which are sometimes hard to share with the other party over the phone. The live chat is also a quicker option to contact your website hosting provider's support crew in comparison to using a ticketing system. What's more, if some trouble requires a bit more time to be dealt with, you're able to do something else while you wait for assistance on the live chat, so that you won't lose time - something that is impossible when you're on the telephone.
Live Chat Support in Shared Web Hosting
As a part of the support services that we supply for our shared web hosting plans, we've live chat support which is available each and every day, even on holidays. You are able to contact us regardless of whether you already have an account or not, as we can help you with nearly anything, ranging from supplying you with general information regarding our solutions if you aren't our customer yet and you're considering to purchase one of our plans, to helping you with installing an e-mail account in an e-mail client. A part of the issues are more complicated and time-consuming, therefore you will need to employ the ticketing system that is integrated in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we supply with all our semi-dedicated plans, you can find the the right answers for any questions you have or get various problems dealt with very quickly. Our service is available each and every day, so you are able to speak to an agent even on holidays and weekends. In the event that you're unsure which package is better for your sites or if our hi-tech cloud hosting platform matches some system requirements, you may join the live chat before purchasing anything. If you're a current customer, you are able to receive more details about billing issues, account settings along with various common technical issues you may experience, for example if you cannot set up an e-mail account in a client on your computer. The live chat can save you time and effort regardless where you are or when you contact us.