An Intuitive Help Section

The Help Center incorporated into WebGalaxy-UK’s Web Control Panel features a selection of help articles and frequently asked questions. Aimed at fixing any common issue that you might come across, they are contributed by our support team of accomplished techs.

Video Tutorials

We have prepared a selection of step–by–step video tutorials that visually demonstrate how you can take care of a typical issue related to your shared web hosting plans account. You’ll find the how–to videos in the Help Center section.

A 60–Minute Support Ticket Response Guarantee

With all our semi–dedicated servers, we offer a 24x7 customer support service with a one–hour ticket response guarantee. A group of qualified customer service technicians will be online for you to answer all the enquiries that you could have. During non–busy hours, a response will be supplied within just 20 minutes.