We have prepared a selection of step–by–step video tutorials that visually demonstrate how you can take care of a typical issue related to your shared web hosting plans account. You’ll find the how–to videos in the Help Center section.
A 60–Minute Support Ticket Response Guarantee
With all our semi–dedicated servers, we offer a 24x7 customer support service with a one–hour ticket response guarantee. A group of qualified customer service technicians will be online for you to answer all the enquiries that you could have. During non–busy hours, a response will be supplied within just 20 minutes.