1 hour ticket response
WebGalaxy-UK’s team of customer service technicians is specialized in providing fast answers to all your questions. We’ll examine your tech support ticket the minute it has been received and will respond back to you with a solution to your problem within less than 1 hour after the ticket submission. In reality, our average response time is twenty minutes.
A Premium–Quality Help Desk Support Service
Our client service team members have big experience in the shared web hosting plans field and are capable enough to find a fast answer to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the support ticket will be sent to a programmer or administrator for additional investigation.
An Easy–to–Browse Help Center
To help you find a quick hint on how you can use a specific service, we have integrated a really user–friendly Help section in our Web Control Panel. You can browse through a big selection of web hosting account administration articles and website management articles, refer to our F.A.Q. library or check our how–to video tutorials.