Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Guarantee

  • Each ticket that you submit to the technical help crew will be handled within up to 1 hour. The popular questions shall be taken care of asap. Nonetheless, if the assistance request you have sent calls for assistance from a licensed technician, we will address the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Top–class Tech Help And Support Service

  • We will be online for you 24/7/365 to provide you with useful information and technical support and to aid you with any issue that you might have while controlling your virtual server. We can support you with all installed in advance applications, such as your OS, server admin panel (in accordance with the VPS type) and the Web Control Panel designed solely by us.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Control Panel that is provided absolutely free with your VPS includes an included collection of articles. You’ll see an assortment of extensive how to posts and a number of step by step video tutorials that demonstrate all the normal site management responsibilities. You can start using them by hitting the Help or Video control keys in the top right side of each Control Panel section.