Q: Why should I transfer my web site? What does web site migration include?
A: When your present hosting provider can no longer measure up to the demands of your web site, or when you suffer from continual downtime, or if you have to wait for hours for the customer support staff to respond to you, it might be smart to switch your provider, i.e. to transfer all the files for your websites as well as your databases from your present provider to your future provider. At WebGalaxy-UK, we understand that this can often be difficult and time–consuming. That is why we’ll perform all that for you for free!Our highly competent technical staff will migrate your site content from your current hosting provider to us. Our technicians have got a lot of experience migrating websites and can take care of anything – from a customary WordPress–based blog or Joomla™ CMS–powered site, to a very complex, custom–built app.
Q: Website migration seems like a lot of work. How long will it take?
A: We try to carry out all web site migrations ASAP. Even so, we don’t have a fixed time frame for web site migrations. There are several facets that you need to take into account – the actual size of your web site and the workload of our website migration team, etc. We always try to implement each migration in less than 48 hours. With smaller web sites, our team typically manages to finish in less than 24 hours.
Q: My privacy concerns me. What info do you need to have?
A: We’ll require the login information for your current web hosting provider’s Control Panel along with the web site’s name (domain name).
Q: My old hosting account has delicate data inside. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: Nope. Your web site will continue to be reachable online during the migration. Once everything is done on our end, we’ll tell you so that you can preview it and check for any problems. If everything is okay, all you will need to do is modify your domain’s DNS settings.
Q: Will my present web hosting provider need to provide any info/help?
A: No. Aside from your login info for the Control Panel, we will not require anything. We will never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you migrate website content from?
A: Yes. We support all standard Linux–based web hosting platforms. We don’t support Windows–powered hosting platforms, since we don’t offer Windows hosting services ourselves.Furthermore, we do not support proprietary site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.